How do I take the prints and can I use prints already taken?
We have special no mess paper that takes your prints mess free.
You can also use old prints already made, even if they are a bit messy, we can usually tidy them up.
Can you print on both sides of the silver?
Simple answer is NO as we imprint from one side. If we could turn over the soft silver clay we use, and imprint the reverse, it would push out the front imprint!
Are items hallmarked?
The products we make are usually below the legal weight 7.78g so they do not need to be hallmarked. If we did Hallmark, then the cost would increase to cover the stamping and postage and would also add a delay of up to 2 weeks in returning finished keepsake, as we would have to send items to be tested & hallmarked by the Assay Office so we do not make keepsakes above this weight.
Can anything be engraved on the back of the pendants?
We can engrave a short message on the back of most pendants, we do charge an additional fee for a short message, but please note, this also delays the return of the finished keepsake by 3 days.
How many prints and names can you fit on a keepsake?
We can usually fit 2 prints on pendants, the larger dog tags will fit 3 to 4 prints without making them too small and usually only one print on a charm, due to the size.
We can also usually fit most names under each print but we always make a layout for you to approve and if we have a problem fitting long names you will have the opportunity to review and suggest alternative design and layouts.
Do you always send a layout for approval before making?
Yes, we believe that it is important that all designs, layouts and spellings are double checked before commencing work. This gives you the a chance to change your mind on layout, or style, before expensive work commences.
It is important to note, that once your approval has been given and work has commenced on the product any changes or errors cannot be rectified and a replacement would be needed. This cost would be the responsibility of the customer who approved the layout, including any associated additional postage costs.
Do you make fingerprints silver items?
Yes we do.
What is the Silver and attachments you use made of?
All imprint pendants and charms are made from a recycled silver product made in Japan. The silver is called “fine silver” and is 99.9% silver content.
All other parts, i.e. jump rings, chains, key ring, split rings etc.. are made from sterling silver, which has a lower silver content of 92.5%.
What if I need my keepsakes faster?
If you need an urgent turnaround, or have a special request, then please request this at the time of the order. and we will prioritise your order.
Do you offer discounts for large orders
We do not offer discounts for a larger orders, as we do not have the margin to offer discounts for larger orders, as each item is individually made and we do not get any economy of scale and the price is always set as low as possible for every order.
What happens if my silver tarnishes?
Tarnish happens to all silver products, we coat our products to reduce the speed of tarnish but cannot stop it completely, if you have tarnish issues and want to know how to clean and care for your silver please click here for more information
What if something happens to my keepsake what are the terms of purchase
Please refer to our terms and conditions the link is here, and all sales are covered by these terms and conditions and any purchase is taken on the understanding that you accept these terms and conditions.
This is a new shape pendant for us, we have just started to add to our shop for sale in time for Christmas 202o,
This pendant has an aged patina added or can be left as a natural shiny silver which is most popular choice.
We will introduce the new heart shape at an introductory price 10% lower then rrp for the first month to see how much you love this shape, hopefully as much as we do.
We will bring on new designs in the coming weeks so please keep an eye out for something new, or if you would like to see a special shape, please leave a comment and I will get back to you ASAP or email me .
PS We can make most shapes, please ask.
Although our stockists shops in England are temporarily closing from Thursday 5 November, we’re still here to help you make memorable moments this Christmas and find the perfect gifts online.
In the run up to Christmas, lockdown is the last thing any of us need when we have gifts to buy!
Perhaps now is the time to remember Grandparents, many who will not get to see their grandchildren during this time, or afterwards, if shielding.
Why not get them a precious keepsake as a special gift of their grandchildren's hands and feet, set in a lovely silver necklace or keyring to allow them to keep them close to their heart, when they cant see them as much as before.
Our ETSY shop has all our keepsakes for you to choose form.
Plus, we have easier and fast way for you to take prints, please see our blog
We are committed to being by your side throughout the coming weeks, and you can access all our products and order direct.
We will continue to update you with festive inspiration.
To make it easier for you to shop with us this Christmas, we offer a range of flexible delivery options and you will be able to order right up to the 16th December 2020 to be in time for Christmas day surprises and happiness.
nb. If you would like us to send a keepsake direct to a loved one if they are shielding with a card please let us know and we can arrange this as well.
Well it's clear now that non essential shops are to be closed in the busy christmas shopping period when most people are looking for that special gift for Christmas.
To ensure you don't miss out on getting that special unique gift, WoW Silver makes it easy to buy that special unique gift for a loved one mum dad or grandparents by ordering your personalised keepsake online at our ETSY shop.
We have 5 star reviews in our ETSY online store to allow you to buy in confidence.
Plus, we have a range of gifts all handmade from only £45.00.
Check out our latest blog that shows you how you can easily take prints with your phone camera to get your keepsake fast in time for Christmas, click the picture or see our Blog post here.
So don't let Covid stop you getting a special gift this Christmas, we will be working hard to ensure we make your gift special and to your design in time for Christmas 2020.
When you need to get prints to us in a hurry, or everywhere is closed due to Covid lockdown, maybe you're not based in the UK, or just in a hurry for Christmas gifts!
You can take prints by using childrens paints to make a handprint or footprint on paper to scan and email, but what if you don't have any paints and want to get your prints to us fast?
Well there is a method we can use and it isn't held back by the Governments Covid-19 lockdown restrictions as you can do these in the safety of your own home.
We can use a photo of a foot or hand.
You can use your phone camera or a posh SLR.
Just ensure to light the subject as good as you can and avoid shadows taking the photo directly in front of the feet or hand.
Small children will find it hard to open their palms to allow you to photograph them so you may need someone's help, but feet are another thing, they are much easier.
When your child is asleep and still it will be easier to take a good picture
Here are some examples of photos we can use to make keepsakes in our WoW Silver Studio.
From these photos we can make your keepsake, just like the examples below just using these images to produce lasting momentos for you and your family.
Find out more at our ETSY online shop where you can buy your very own lasting memory keepsake.
Looking for a unique gift for Christmas?
We have an a great selection of 8 different coloured leather key fobs.
suitable for mums, dads, grandparents or just about anyone.
We can add a hand and foot print or even your pets prints on the fobs with a name or any text you prefer as long as it fits
You can order direct from our shop on ETSY
and we can make your key fob within 5 working days of your order design approval.
Will my silver pendant tarnish?
is a question customers often ask and to help you answer these questions, I have compiled the answers to help us all understand the effects of tarnish on silver products.
Tarnish is the bane of both jewellery makers and jewellery lovers alike. It's disappointing and infuriating to buy a nice piece of silver jewellery with a brilliant shiny finish only to see that finish slowly darkened and dulled within months and in rare occasions in days.
When silver is new or freshly polished, it looks bright and shiny but over a period of time, that shine begins to slowly change from bright and shiny to first a light yellowing, then progressively to a deeper yellow to grey and eventually to a dark black colour/patina.
This coating that goes from light yellow to black is called tarnish or aged patina and it occurs when silver comes in contact with items that contain Hydrogen Sulphide.
The sad truth is, that it's the nature of silver to tarnish, but there are ways to either slow down the tarnishing process and ways to remove tarnish from your silver jewellery safely.
Steps that can be taken to reduce the tarnishing effect.
There are number of products on the market that can remove tarnish. What you use is dependent on how severe the tarnish is.
Tarnish is caused when silver comes in contact with hydrogen sulphide. To minimize the possibility of exposure, wipe down your jewellery with the anti tarnish polishing cloth (supplied with your keepsake order), after you wear it.
This is especially important if you’ve done any cooking or intense physical activity while wearing your silver jewellery.
Store your silver in a cool, dry place like a well-lined jewellery box or velvet bag.
Avoid prolonged contact with materials such as rubber, latex, and paint that contain a high amount of hydrogen sulphide.
If you are going to store your jewellery for a long period of time, enclose the piece in a zippered plastic bag.
What we do at WoW Silver to reduce the risk of fast tarnish
All our silver products come supplied with a special invisible coating of Anti Tarnish micro-crystalline wax, this helps to seal the silver from the atmosphere, so that with a bit of maintenance and careful storage, you can successfully reduce the tarnish and keep your silver pieces shining for years to come.
Plus we supply you with an anti tarnish polishing cloth to clean and polish and reduce the effects of tarnish after wearing.
Not sure what to give that special person in your life?
Christmas, anniversary or birthdays, a personalised heart pendant with prints of your pet or child will add that special unique touch.. WoW Silver Heart pendants
Finding original and unique gifts to give for Christmas and other occasions can be extremely hard to find, but giving a personalised gift makes each gift a special and wonderful experience.
The method of choosing a personalised gift is made easy when you are offered a large selection of Silver and Leather keepsakes.
We have looked at the sales we have made over the past 14 years and all the keepsakes we have sold to find the most popular choices for men and women.
Top keepsakes for women
These beautiful silver necklaces with a snake chain have sold more than any other gift for women and are popular with the hand and foot plus name on the front.
Top keepsakes for men
These cufflinks have sold more than any other gift for men and are popular with the hand on one link and foot on the other with the name of the child below.